Trustpile Builders Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trustpilebuilders.com (the "Site") or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, telephone number, and any other information that identifies, relates to, describes, or is capable of being associated with you ("personal information") that you voluntarily give to us when you choose to complete any of the following actions:

  • Contact us through our contact form
  • Subscribe to our newsletter
  • Request a quote or consultation
  • Participate in surveys or promotions

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange products or services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Paystack, and you are encouraged to review their privacy policy and contact them directly for more information.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account
  • Process transactions and send related information
  • Send you a newsletter and/or promotional materials
  • Respond to your comments, questions, and provide customer service
  • Monitor and analyze usage and trends
  • Improve our Site and services
  • Enforce our terms and conditions
  • Prevent fraudulent transactions

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Trustpile Builders Limited

1 Otunba Onakoya Street,

Ebun Otti Estate, Mende,

Ikeja, Maryland, Lagos, Nigeria

Email: info@trustpilebuilders.com

Phone: 0806 080 4224